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Author Archives: Steve Hulse
Steve Hulse, Manager, Learning Solutions
Increasing Employee Engagement in Training using Technology – part 1
There’s no question that a well-trained staff is fundamental to business success. It provides employees with the knowledge they need to sell the product and answer customer questions. Unfortunately, most training is little more than a massive information dump, a “teach-them-everything-so-I-can-check-it-off-my-list” approach that leaves employees both bored and clueless about what really matters. Sadly, technology [...]
Taking Training on the Road with Mobile Learning
Almost a year ago I wrote about emerging Trends in Learning and Development, but one trend that’s really taken off is the rapid growth in mobile learning. Recent studies show that nearly 50 percent of all Americans use smart phones, and while that may not be surprising the fact that so many use them for [...]
Onboarding Online
Onboarding is a critical function that gets new hires up to speed on organizational culture and structure. It’s the best opportunity to set expectations and define responsibilities before employees get sidetracked by all their new responsibilities. But let’s face it. Large portions of orientation content doesn’t change very often, and it can tie up HR [...]
Improving the perceived value of training
Training and e-Learning can clearly have a positive impact on reaching business goals and increasing profitability, but sometimes it seems like the training department doesn’t get the respect it deserves. I recently spoke with 55 educators attending a Central PA ASTD meeting. Overall it was a diverse group – corporate trainers, HR professionals, and independent [...]
Trends in Learning and Development
I recently had an opportunity to speak with a group of Human Resources professionals. It was clear from that conversation that in times of economic challenge we need to know where to invest scarce resources, particularly in terms of developing staff skills. Predicting the future is tough, but as one pundit put it, why predict [...]
Motivating Adult Learners – Part 2
In Part 1 of “Motivating Adult Learners,” we said that adults like to learn practical information that they can put to use back on the job. Focusing on single concepts also seems to improve retention of knowledge, particularly among older learners. This time we’ll look at how and why adults learn, and what the implications [...]
Tags: Adult Learners, Training 1 Comment
Motivating Adult Learners – Part 1
As a training planner for many years, I often was discouraged by the reaction to my programs. I would sweat out writing objectives, pore over literature to get the latest information, gather appropriate visual aids and coerce experts into speaking to our staff. But more often than I’d like to admit, the reception to training [...]
Tags: Adult Learners, e-Learning 2 Comments
Building a Business Case for e-Learning
When budgets are tight, the first item often cut is training. But training goes to the very heart of business, ensuring that employees know the best way to do their jobs. So how do you justify training – like e-Learning or online training – when so many other projects are competing for the same shrinking [...]
Tags: e-Learning No Comments »
Is there Patient Education in the House?
I’ve worked in and around health care education for almost 30 years now, and one thing that stands out is that patients have an insatiable desire to know 1) what’s wrong with them, and 2) how doctors are going to fix it. In educational jargon the event that triggers this desire is called a “teachable [...]
Increasing Employee Engagement in Training using Technology Part 2