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Tag Archives: Training

Out-Learn the Competition

Luke Kempski

Do you hire talented salespeople and teach them about your product, industry and value proposition or do you hire people who know your business and teach them how to sell? This question inspires spirited debate among business executives. All people come with a combination of natural talents, skills and experiences that land them somewhere between [...]
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iPads Make Smarter Salespeople

Luke Kempski

A recent article in The New York Times and blog post by my colleague Joe Tertel tout the popularity of the iPad as a business tool. Many companies are finding that arming employees with the device can give them a competitive advantage. I’ve been talking to a number of clients about putting iPads into the [...]
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Leadership Brings Learning Technologies to Government

Luke Kempski

Government agencies face some of the most challenging training circumstances. They have to reach geographically dispersed employees and constituents with valuable training that is timely, consistent and accurate. Today, most government training leaders I talk to support using technology to distribute learning but face obstacles that prevent them from using alternatives to instructor-led, classroom style [...]
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Innovative Ways to Educate Customers

Luke Kempski

“We don’t sell – we educate our customers.” You’ve probably heard this before. For some businesses, educating prospects and customers is a primary form of branding, lead generation and business development. You see this in the form of user conferences, webinars, white papers, blogs and other educational marketing outreaches. With today’s learning and social media [...]
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Creating Characters for eLearning

Jennifer Kerwin

When I first started as a Management Development Trainer, a colleague and I had an ongoing debate about the need to be a performer when facilitating.  We agreed that proper facilitation requires charisma and the best facilitators we knew had a personality that lent to their presentation.  However, we disagreed about who was the star [...]
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HR Leaders Tune into Learning Trends

Luke Kempski

Last week, I had the opportunity to speak to the Human Resources Professionals of Central PA about “Trends in Learning and Development.” As part of the program, we did instant polling of the group of 50 participants. While some were part of larger organizations, most were employed in smaller financial services, construction or health care-related [...]
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Motivating Adult Learners – Part 2

Steve Hulse

In Part 1 of “Motivating Adult Learners,” we said that adults like to learn practical information that they can put to use back on the job. Focusing on single concepts also seems to improve retention of knowledge, particularly among older learners. This time we’ll look at how and why adults learn, and what the implications [...]
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Blended Learning and Systems Training

Jennifer Kerwin

What’s the best way to teach a large group of employees how to use a new internal system? A. In-class training with hands-on practice B. Complete user guide in PDF format C. e-Learning modules D. A blend of all the above For a large group of employees with varying skill levels, the blended learning approach is the ideal solution. [...]
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